How Your Support Can Help Us To Do More
Dear patients and their families,
In times like these, a feeling of togetherness and trust is
important as we maintain our levels of support and care for our patients. In order for us to do the best for the communities we
serve, we need to be able to function in an environment which allows us to be
the best of ourselves.
Over the past few
months, COVID-19 has caused the entire world to shift on its axis which in turn
has caused stress and anxiety for all of us. Our habits and expectations might
look dramatically different to how we would have imagined when we entered a new
decade in January. As we pause and reflect on the crisis, the well-being of our
staff takes on a whole new meaning.
Whilst the health and safety of our patients will always be one of
our top priorities, we have to also think about the well-being of our employees
if we want to maintain the same level of service. The impact of the pandemic on
our staff cannot be ignored; long working hours often without adequate breaks,
stress balancing home life and uncertain future has been difficult.
This is why we call on your support now more than ever before to
help work with us to manage expectations under pressure.
We understand that it can be problematic trying to get through to our busy
front desks to book or change appointments or speak to one of our receptionists,
but rest assured, we are doing our upmost to provide the service one would
expect from our NHS.
In order to our teams to help and
assist you more efficiently, please where possible go to our website
ringmeadmedicalpractice.org.uk and complete an e-consult or register for online
access also on our website for details etc.
Please can we ask you not to email us
to book an appointment. We are unable to accommodate such requests.
Helping you to assist us will enable
our front-line staff the time to be more
effective in understanding the needs of our patients and our staff.
Out of crisis comes hope; people and communities coming together and
looking out for one another.
Whereas we cannot
forecast how the future will look, what we
can do is continue to provide you with the help and assurance that we will
continue to support each and every one of you and your healthcare needs.
all staff at Ringmead Medical Practice